Office Manager - State Farm Agent Team Member
Full Time • Portland, IN
Responsive recruiter
Replies within 24 hours
ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Karmen Ward - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. Four day work week/flex-time schedule.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Karmen Ward - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
As Office Manager - State Farm Agent Team Member with Karmen Ward - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. Four day work week/flex-time schedule.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Karmen Ward - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented - Experience in insurance agency customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Property and Casualty License
- Life and Health License
- State Farm experience is a plus
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Growth potential/opportunities for advancement within my agency
APPLICATION INFORMATION:
- You may receive an email with next steps. This is time-sensitive, please complete as instructed in the email as soon as possible.
Compensation: $18.00 - $22.00 per hour
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Portland, Indiana.
- Our office is open 9:30 - 5:00 M-F.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none